share your key learnings

Reflect on what you have learned in this module about how to ask the right questions. Share your two biggest takeaways in the comments section below. Then click “Mark As Complete” to return to the menu and select “Complete the Quiz.”

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I’ve found all of the tools in this module useful and relevant to other work/study I’m doing.

I think better listening is a skill I need to cultivate and my end goal is to be able to engage in that level 3 listening but I imagine I need to get better at level 2 first! Focusing on what the person is saying rather than getting lost in my own mind and trying to work out what I’m going to say next.

I like the cigar model too, it’s really simple and I think identifying the gaps between where I am now and where I want to be, and then developing action steps to close those gaps is a really useful way of looking at, instead of looking at an action plan to get me to the ideal situation – I can see there is a big difference between the two types of thinking there.

Gabriella Goddard (Group Leader) 10th June 2021 at 3:19 pm

Hi Barb…yes, sometimes it’s hard to get out of one’s own head! When I started out as a coach, I used to sit on my hand as a trigger to jump into Level 2 listening and stay there. What would work for you? And the CIGAR model is excellent, not just for these creative conversations, but as a writing and presentation as well.

I almost need a “listening hat” like Walt Disney’s creative thinking hat! I probably need to come up with something a little more subtle than that though :-)

Gabriella Goddard (Group Leader) 9th August 2021 at 11:11 am

:)) I can’t wait to see what you come up with!

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